Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number)
• Profile information (photo, bio, preferences)
• Payment information (processed securely through our payment partners)
• Communication data (messages with hosts/guests, support inquiries)
• Booking and transaction history

2. How We Use Your Information

We use the information we collect to:

• Process bookings and facilitate transactions
• Communicate with you about your account and bookings
• Provide customer support
• Improve our Services and develop new features
• Send marketing communications (with your consent)
• Ensure safety and security of our platform

3. Information Sharing

We may share your information with:

• Other users as necessary for bookings (e.g., hosts receive guest names)
• Service providers who assist in operating our platform
• Payment processors for transaction handling
• Law enforcement when required by law

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Object to certain processing activities
• Export your data in a portable format

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

8. Children's Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

10. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at privacy@disfruta.com.